This is not disclosed anywhere and with such a large population of prospective customers being Chrome users, I have to believe they are intentionally not disclosing this. Come to find out, the new version of Chrome is incompatible with their software. It has had glitches from time to time but I have always been able to produce a finished product that was amazing.This year I paid for the premium membership and spent A WEEK of my time continually logging in and trying to create my slideshow, which I am very adept at doing, having done it for many years. I have used this service for at least 7 years to create a holiday slideshow that I use with clients, family and friends. Who cares so little about customer service that they dont even offer a way to speak to them? Not even a freaking bot?! Ironically, *** discovered 2 friends with a similar problem who had to cancel through their budgeting app. I dont want Smilebox, and frankly, I dont trust them. Actually, there is a phone numberwith a recorded message basically saying send an email. I tried to call Smilebox customer service, but they have none. I then saw a charge for $119 on my credit card from Smilebox on February 9. (Oh, but it worked off I wanted to use the service, though no problem with it then!) Finally, by literally treating the site like it was a clicker game, I managed to get the cancellation through on January 24or so I thought. Unfortunately, the website wouldnt work over the course of the SEVERAL DAYS that I attempted to cancel, not even letting me remove the defunct email address. Smilebox attempted to renew my subscription in January of this year, and I attempted to explain I dont want their service. I then left that job and that email/username is defunct. I made one project using me work email to establish the account. I opened an account with Smilebox two years ago.
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